SySBLOGGER

Last Thursday I brought back an Acer Aspire 4520 notebook from one of my clients. She was unable to run Coreldraw and in fact she has to install Coreldraw everyday. I was wondering why her notebook behaves like that? Shut down the Windows XP and the next morning start again and she found that Coreldraw no longer there. Funny and very funny. But this time she really unable to install Coreldraw at all. I just play around with its setting but never give any solution and found a lot of viruses and spyware.

It seems that the virus and spyware already replace its execute file to become a viral file. That’s too bad for me and I realize that this was not an easy to fix. After failing to install some utility and rejected by the computer and I restart computer with booting from it’s a DVD drive with loading a Kaspersky antivirus inside. And then run full scan and found so many viruses and spyware inside.

It took about an hour to complete full scan and disinfected all the viruses and spyware. After finished scanning, just reboot the notebook and let the windows finish loading. But there are a lot of executing the file deleted and cannot be saved anymore. I thought by reinstall Windows will fix the problems but it was not. During installation of its program, the message show that it’s user profile already missing. This was the treble part that I didn’t like the most.

Another way to overcome this was install Windows as a new and leave the current file no intact. Yes, it was true. Complete installing new Windows and its driver already give some happiness in my heart. And then install Kaspersky Antivirus 2012 activated and updated to protect the current installation from any nasty viruses and spyware. But when I try to do a scandisk the viruses hide behind the command try to activate and Kaspersky antivirus just block it and remove.

Finally I reboot the notebook and start UDBC disk. From there I remove all temporary files, internet temporary file, cookies, cache file and any unwanted file so that any viruses or spyware hide inside it can completely remove. That’s the story how I overcome the problem with this Acer Aspire 4520 notebook.

I believe the fastest way to overcome this problem was by formatting and reinstall windows as new installation but I have to keep the old file there because there were a lot of data file inside that have to keep. It was about two days to solve this problem, nevertheless my client quite happy with the outcome.